Maddly His
Contact & Support
Last updated 16 July 2026
There's no ticket robot here. Email lands with Tamara, and you'll hear back within 3 business days.
What to include
The email address on your account, and what happened. If it's about an order, the date helps. Screenshots help more.
Common things
- Can't get in? Use reset your password first — it fixes most of it.
- Download won't open? Links expire for your protection. Sign in and open it from your account, or email us.
- Cancelling? You can do it yourself from your account — see refunds & cancellation.
- Membership is $11/month or $111/year, cancel anytime.
Press, features & bookings
Same address — say what you're after and when you need it.